Pellet stove HO12 - Deville

Check the compatible models listed on this page or in the maker's spare-parts diagram. Wifi modules, frames, air kits, and benches are often brand- and series-specific even when they look universal.

Email the stove model and serial plate photo to [email protected] if the listing is ambiguous. Guessing the wrong frame or wifi card wastes a week in returns.

Unused accessories in resalable condition can usually follow our returns process within the period stated in the terms, provided they were not specially ordered as non-stock. Opened electrical modules and cut flue parts are harder.

Measure twice against the datasheet before you open sealed kits. Carriage on returns may be yours unless we sent the wrong SKU.

The seller is Perth Stove Centre Ltd, a company registered in Perth, Perth and Kinross, Scotland. We trade as a specialist hearth and solid-fuel retailer: we hold stock, prepare orders, and ship the reference shown on this page. We are not a marketplace listing other people's inventory. Registered office, company number, and contractual terms are in our legal notice.

You buy on thestovecentre.com, pay by card before dispatch, and we deliver to the mainland UK address on your order confirmation. No walk-in counter, no depot collection, and no cash or card payment to the driver. Sizing, lead times, or access questions before checkout: [email protected].

What you see here is normally current manufacturer stock, supplied new and in the maker's factory packaging when the factory still provides one. Ex-display, end-of-line, or refurbished lines are uncommon on this catalogue; when they do appear, the product page states that in plain words in the description.

Your statutory rights under the Consumer Rights Act 2015 apply if the goods arrive faulty or not as described. Keep the email confirmation and invoice. Where the manufacturer publishes a warranty for this reference, that warranty sits alongside for eligible parts under the maker's own registration rules and time limits.

Parts and accessories are priced as the specific reference on this page, often from maker stock rotations or end-of-line batches while remaining new.

Small parts usually ship with the same appliance freight rules when ordered with a stove. Alone, checkout shows the shipping line before payment. Fuels never pull the order into free appliance delivery.

Makers revise boards and app firmware. The module on this page is the current spare for the listed series; older stoves sometimes need a different revision.

Send us the appliance model and, if you have it, the electronics board code from the manual or sticker. We would rather confirm than ship a module that pairs with nothing.

No. We supply the part. Mechanical fitting, electrical isolation, and any flue or duct changes stay with your installer or a competent technician.

Forced-air kits in particular need correct duct sizing and fire-safe routing; that is not a carton-open DIY if you lack the skill.

Photograph the outer packaging and the part before you discard the box, note the delivery paperwork, and email us within 48 hours with the order number. That is the same evidence path we use for stove crates.

Do not install a bent frame or a cracked ceramic side and then claim later; fitting destroys the return route.